Shipping policy

If your address has changed or your layaway spot has been sold to another person please contact me through the original email (so I know it’s you!) to change the address.

For international packages I mark dolls at their worth. This way I can replace any lost purchases.

Please contact me if you are concerned with customs fees.

If your item is taking a long time or you are worried it’s lost I will call the appropriate mail carrier to inquire and then follow up with you! Sometimes this process has taken a few weeks, but as a package stalker myself I will gladly look into any issue you’re having. With rural addresses I’ve found the USPS transfer to international can be quite grumpy but the package arrives a little later once the carrier sorts things out.